Frequently Asked Questions
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What is HealthChoices?
Mental health and drug and alcohol services provided via the HealthChoices program differ from the physical health component of the HealthChoices program. For mental health and drug and alcohol services, each county contracts with a managed care organization (MCO). Once you are enrolled with the MCO, you continue to have choices as to who provides your services. The MCO will send you a handbook outlining how to access services and the benefits available to you. If a practitioner is a HealthChoices participating provider, and is accepting new clients, you have the right to see that provider.
For more information, visit https://www.dhs.pa.gov/healthchoices/Pages/HealthChoices.aspx
What is Behavioral HealthChoices?
Mental health and drug and alcohol services provided via the HealthChoices program differ from the physical health component of the HealthChoices program. For mental health and drug and alcohol services, each county contracts with a managed care organization (MCO). Once you are enrolled with the MCO, you continue to have choices as to who provides your services. The MCO will send you a handbook outlining how to access services and outlining the benefits available to you. If a practitioner is a HealthChoices participating provider, and is accepting new clients, you have the right to see that doctor.
Under the behavioral health component of the HealthChoices program, counties are required to ensure high-quality care and timely access to appropriate mental health and drug and alcohol services, and to facilitate effective coordination with other needed services. Each HealthChoices consumer is assigned a Behavioral Health Managed Care Organization (BH-MCO) based on his or her county of residence. Members, then, have a choice of behavioral health care providers within the BH-MCO’s network.
What is the difference between Blair HealthChoices and Community Care?
Blair HealthChoices is a 501c3 non-profit corporation established by the Blair County Commissioners to administer the contract with the Department of Human Services. Blair HealthChoices subcontracts with Community Care to fulfill all of the contractual obligations established by the Department of Human Services.
What is a Care Manager?
A Care Manager is there to make sure a member is getting the right services, at the right time, and in the right amount. The Care Manager ensures that the member’s treatment team are working together to meet the member’s needs.
How can I find mental health help or help with a drug and/or alcohol problem for myself or my family?
If you have medical assistance and reside in Blair County, you can call Community Care 24 hours a day, and 7 days a week or go to their website.
Blair County Member Services: 1-855-520-9715
En español: 1-866-229-3187
TTY/TDD: (Dial 711) Request 1-833-545-9191